Terms and conditions

    (Last updated: October 25, 2025)

    1. Definitions

    • Organizer: Duntax Books, operating under the name Spicy & Steamy Book Event, located in Heesch, registered in the Commercial Register of the Chamber of Commerce under number 73801984.
    • Event: Spicy & Steamy Book Event.
    • Visitor: Any person who has access to the Event with a valid ticket.
    • Ticket: A digital admission pass for the Event, sold via Eventbrite.

    2. Admission & Tickets

    2.1 Validity:

    • Admission is only permitted with a valid ticket (digital or printed).
    • Tickets are personal and transferable via the Eventbrite website. Resale is permitted via the Facebook page and through official channels.

    2.2 Age Restriction:

    The Event is open exclusively to visitors aged 16 and older, due to the explicit (18+) content of some of the books, exhibitors, and panels present.

    • Visitors who have not yet reached the age of 16 will be denied entry, even if they are in possession of a valid ticket. In such cases, there is no right to a refund of the ticket price.
    • The organizers reserve the right to request valid identification in case of doubt. If valid identification cannot be presented, admission may also be denied.
    • An exception applies to infants up to 2 years of age who are not yet able to independently engage with the content on display: they may be brought into the Event in a baby carrier or sling.
    • Strollers and buggies are not permitted at the Event due to limited space, crowding, and (fire) safety concerns. This applies regardless of the child’s age.
    • It is the visitor’s responsibility to familiarize themselves with this policy in advance. By purchasing a ticket, the visitor agrees to these terms and conditions.

    2.3 Cancellation by the visitor:

    Statutory right of withdrawal

    For purchases made via our website or Eventbrite as a distance sale, the consumer has the right to withdraw from the agreement within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which the consumer or a third party designated by the consumer takes physical possession of the product.

    If the event takes place within 14 days of purchase, the right of withdrawal cannot be exercised after the event date has passed.

    2.4 Cancellation or Rescheduling by the Organizer

    • In the event of cancellation by the Organizer (e.g., force majeure, safety risks), the Visitor will receive a full refund of the ticket price within 14 days.
    • The Organizer reserves the right to reschedule the event to a different date and/or location instead of canceling it. In that case, the ticket remains valid for the new date.
    • If the Visitor cannot attend on the new date, he or she is entitled to a full refund of the ticket price within 14 days of the announcement of the new date.
    • The Organizer is not liable for any additional costs (e.g., travel or accommodation expenses) resulting from cancellation or rescheduling.

    2.5 Changes to the Program

    • The program (including participating authors, panels, and activities) is subject to change from what was originally announced, for example, due to an author’s cancellation or the cancellation of a panel.
    • In such cases, the Visitor is not entitled to a full or partial refund of the ticket price. The ticket grants access to the Event as a whole, not to a specific author, panel, or activity.
    • The Organizer will make every effort to communicate changes in a timely manner via the website and/or social media.

    3. Conduct & Safety

    3.1 Code of Conduct:

    • Visitors must comply with the house rules and instructions from staff.
    • Prohibited behavior:
      • Discrimination, bullying, harassment, or sexually inappropriate behavior.
      • Vandalism or theft of property.
      • Bringing weapons, drugs, or alcohol onto the premises.
    • In the event of a violation, the Visitor may be immediately removed without a refund.

    3.2 Safety:

    · The Organizer may request to inspect bags and personal belongings for safety reasons. If a visitor refuses to cooperate with a reasonable security check, entry to the Event may be denied.

    • Emergency Procedures: Always follow staff instructions in the event of an emergency.

    3.3 Photography & Privacy:

    • By purchasing a ticket, you agree to the use of visual material in accordance with our privacy statement
    • Personal data is processed in accordance with our Privacy Statement (GDPR-compliant).

    4. Liability

    4.1 Personal Belongings:

    · The Organizer is not liable for the loss, theft, or damage of Visitors’ personal belongings, unless the damage results from a breach of duty or tort attributable to the Organizer and liability cannot be excluded under mandatory law. To the extent permitted by law, the Organizer’s liability is limited to the amount paid out under the Organizer’s liability insurance in the relevant case, plus the applicable deductible.

    4.2 Health & Safety:

    • Visitors are personally responsible for their own health and safety. Report safety risks immediately to staff or the event crew.
    • In the event of a medical emergency, assistance will be provided, but the Organizer is not liable for medical expenses.

    4.3 Damage:

    • Visitors are liable for any damage they cause to the venue, third-party property, or other Visitors.

    5. House Rules

    5.1 Smoking & Alcohol:

    • Smoking is not permitted during the event.
    • Alcoholic beverages may not be brought in. Alcohol is not available for purchase.

    5.2 Food & Drink:

    • Food and drinks may be brought in, but no alcohol.
    • Trash must be disposed of in the designated trash cans.

    5.3 Animals:

    • Pets are not allowed. This restriction does not apply to certified service and assistance dogs.

    6. Intellectual Property

    • All content on this website and during the Event created by the Organizer (including text, design, and the Spicy & Steamy Book Event logo) is the property of the Organizer and may not be copied or distributed without prior permission.
    • Third-party content—including book covers, author photos, exhibitor logos, and promotional materials from authors, publishers, and shops—remains the property of the respective rights holders and is used solely with their permission to promote the Event.

    7. Force Majeure

    • The Organizer is not liable for the consequences of force majeure (e.g., natural disasters, strikes, technical problems) that affect the Event.

    8. Disputes & Governing Law

    • Disputes between the Visitor and the Organizer will first be resolved through mutual consultation.
    • Disputes may only be filed after the Organizer has first been given the opportunity to resolve the complaint itself. The ticket holder must notify the Organizer of the complaint at the earliest opportunity by submitting a complaint via kris@spicysteamybookevent.nl. After submitting the complaint, a dispute may be filed with the competent court within 12 months of submission.
    • If no agreement is reached, Dutch law shall apply, and the dispute may be filed with the nearest court.

    9. Final Provisions

    • The Organizer may amend these general terms and conditions. For agreements already concluded, the version applicable at the time of purchase generally remains in effect, unless an amendment is necessary due to laws or regulations, or the amendment is of minor significance and does not substantially disadvantage the Visitor.
    • By purchasing a ticket or entering the Event, the Visitor agrees to these terms and conditions.

    Contact: Questions? Please contact us at info@spicysteamybookevent.nl.